FAQ
Quick answers for overseas buyers looking for help buying from Chinese websites and coordinating with suppliers.
Who is this service for?
Businesses and individual buyers who need help buying from Chinese websites, checking sellers, finding specific items, or managing orders with suppliers in China.
Do you only source on 1688?
No. We can help with 1688, Taobao, Tmall, JD, Pinduoduo, Alibaba, independent factory sites, and other China-based buying channels when they fit the job.
Do you offer free consultation first?
Yes. The first consultation is free. You can send product links, screenshots, quantities, and your goal, and we will suggest the most sensible next step before any deeper paid work begins.
Can you help find a specific item for me?
Yes. If you have a target product, reference photo, keyword, old listing, or only a rough description, we can help search for matching items across Chinese websites and supplier channels.
Do you help with Xianyu or second-hand marketplaces?
Yes. We can help review Xianyu and other second-hand or niche marketplace options, understand seller communication, and reduce risk before you move forward.
What problems can you help solve?
We help with language barriers, confusing product pages, seller verification, inconsistent quotes, custom item finding, Xianyu and second-hand sourcing, payment and shipping confusion, sample coordination, order follow-up, and the risk of choosing the wrong seller too early.
Can you work with links we already found?
Yes. If you already have links from Taobao, 1688, Alibaba, or another China website, we can review the route, compare options, pressure-test the seller, and help you move forward more safely.
Do you work with small order quantities?
Yes. We can support smaller test orders, sample rounds, pilot runs, and first production batches when the product route and seller fit make sense.
Can you work with our existing supplier or factory?
Yes. We can step in even if you already have a seller or factory. We help clarify specifications, improve communication, review sample plans, and keep follow-up more organized.
How do we start?
Send your links, product brief, screenshots, or buying questions through the contact page. We review the scope and come back with a free initial recommendation for the next best step.
Have another question?
Send it through and we will answer directly. The first consultation is free.